Customer portal
View your account, usage history, current bill, make a direct payment, or enroll in credit-card autopay.
Open customer portalCustomer service
Payment options
Choose the payment method that works best for you and review important third-party fee information.
E-Gov payment
Make an e-check or credit-card payment through the District’s E-Gov payment provider. E-Gov shows its fee before you complete the payment and sends the payment to the District for posting.
Open E-GovRecurring ACH
Enroll in automatic bank-draft payments by completing and returning the enrollment form.
Download ACH formPay by phone with Speedpay
Speedpay is available for credit-card payments at 1-866-653-1737. A $1.75 fee applies.
Speedpay is an automated service offered by Western Union and Commerce Bank. It is a separate company and does not have access to District customer-account information. Contact the office during business hours if you need your account number or balance.
Enter your account number carefully, retain the confirmation number, and contact the District with the payment information to confirm it was received for the correct account.
Credit-card and e-check processing fees belong to the third-party provider; they are not credited to the water account or paid to the District.
Payments to prevent disconnection
If your payment is intended to prevent disconnection or restore service, notify the District after paying and retain your confirmation number.